FREE SHIPPING FOR ORDERS $25 AND ABOVE

FAQ

Orders/Shipping

How long does shipping take?

On average, merchandise is produced and shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).

Where is my order?

If you haven't received an order confirmation email from us, don't panic! It is in safe hands, it'll be delivered. Customer satisfaction is our top priority so please reach us at  pathfindermallofficial@gmail.com if you want an update on your order.

It is been over the average shipping time, what should I do now?

First of all, we are sorry it has taken so long. Some deliveries are like that. Just to be sure, please check with your post office in case they failed to notify you. Also, send us an email to  pathfindermallofficial@gmail.com with all the details and we'll be happy to help.

What is your replacement/return policy?

We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.

How can I contact Pathfinder Mall?

Feel free to contact us via email at pathfindermallofficial@gmail.com or use the Contact Us page.